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growth through managed change

News – February 2005

Dear Colleagues and Friends

As we are already well into 2005 already it’s time for a news update.

In November and December 2004 we provided process mapping services in support of a nationwide project for a logistics consultancy.

At the moment we are busy with auditing and survey activities.
Our audit activities have already taken us to country Victoria and NSW.

We have just completed a major opinion survey report for a not-for-profit organisation. This involved the evaluation of 200+ survey forms each containing 100 individual responses.

A number of clients have decided to call on us for help in the upgrade from their QS-9000 Quality Management System to TS 16949. Work is now underway to complete this work this year.

We are looking forward to many new and exciting projects in 2005!

Kind Regards

Rainer Busch
Managing Partner

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